The Broken System That Inspired Alita

Being in the industry for a decade, meeting with owners, operators, nurses on the front lines, I came to understand that there was really two main problems. One, hiring, and two, patient resident intake. Both of those being the first touch point anyone has with your organization. The way people interact is off of a website contact form hidden somewhere on the website. They fill it out and cross their fingers and hope that someone's gonna reach out to them. Sometimes that goes to an email that doesn't exist. Sometimes it goes to Karen, and Karen left three months ago. Or sometimes it's going to an employee that is wearing twelve different hats, and they're focused on other things. When I was getting care from my grandparents, I reached out to seven places, heard back from three of them, none of which was within twenty four hours. I had all these other questions I wanted to get answered, and, you know, it was busy. I had to set up a call for the next day. Right now, the industry is hurtling towards a massive storm. A storm of one point one million nursing staffing crisis by two thousand and thirty combined with the fact that we're going from forty million Americans needing care to eighty four million Americans needing care in the next ten years. And so the amount of outreach that is occurring is rapidly increasing on a day to day basis while these organizations are more and more short staffed as time goes on. And so creating an AI agent that could automate the busy work, mundane, repetitive tasks to enable them to really focus more time on those face to face human interactions that AI could never automate. With Alita, you can come onto a website, get qualified, and then book a meeting directly onto the calendar of the admissions team or the care coordination team.