This Privacy Notice describes how Alita Technologies, Inc. (“Alita”, “we”, “us”, “our”) collects, uses and discloses information about you when you use our chat agent (the “Alita Health Agent”), applications, services, tools and features, or otherwise interact with us (collectively, the “Services”). For the purposes of this Privacy Notice, “you” and “your” means you as the user of the Services. Please read this Privacy Notice carefully. By using any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Notice. If you do not understand or agree to this Privacy Notice, please do not use or access the Services.

1. CHANGES TO THIS PRIVACY NOTICE

We may modify this Privacy Notice from time to time, in which case we will update the “Last Updated”

date at the top of this Privacy Notice. If we make material changes to how we use or disclose information

we collect, we will use reasonable efforts to notify you (such as by emailing you at the last email address

you provided us, by posting notice of such changes on the Services or by other means consistent with

applicable law) and will take additional steps as required by applicable law. If you do not agree to any

updates to this Privacy Notice, please do not continue using or accessing the Services.

2. COLLECTION AND USE OF INFORMATION

When you use or access the Services, we collect certain categories of information about you from a variety of sources. In addition to the specific uses discussed below, we may use this information to provide and improve the Services and to maintain our business relationship, including by enhancing the safety and security of our Services, providing customer support, complying with applicable legal obligations, enforcing any applicable terms of service, and protecting our rights and the rights of our employees, users or other individuals.

Information You Provide to Us

Some features of the Services may require you to directly provide us with certain information, including information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features. Information that you directly submit through our Services includes any information you choose to input into the Alita Health Agent (“Input”), including any personal information such as contact details (e.g., name, email, phone number, etc.) will be used to provide you with information and respond to your requests (“Output”) as a part of the Services. We do not aim to collect sensitive personal information (e.g., information subject to specialized security regimes, including the Health Insurance Portability and Accountability Act (“HIPAA”)) and ask that you do not include any sensitive personal information as part of any Input. We may retain your Input and transcripts of your conversations with our Alita Health Agent and use such to provide and maintain the Services. We may also use Input and Output to improve the Services, including by training or fine-tuning the AI models that power such tools.

We also collect any other information you choose to include in communications with us, for example, when sending a message through the Services.

Information Collected Automatically

We and third-party website operators that host the Alita Health Agent may automatically collect certain information about your interactions with the Services, both through your use of the Alita Health Agent and other interactions with the third-party website. We and third parties may also use cookies, pixels or other tracking technologies to automatically collect certain information about your interactions with the Services. This information is collected and used to tailor your experience with the Services, provide you with offers or promotions, run analytics, better understand user interactions with the Services, and for security purposes. Such information includes:

• Device information, such as device type, operating system, unique device identifier, and internet protocol (IP) address.

• Location information, such as approximate location.

• Other usage data, such as browser type, browsing activities, log data, date and time stamps, clickstream data, interactions with marketing emails, and ad impressions.

Most browsers accept cookies automatically, but you may be able to control the way in which your devices permit the use of cookies. If you so choose, you may block or delete certain of our cookies from your browser; however, blocking or deleting cookies may cause some of the Services, including any portal features and general functionality, to work incorrectly. You may also opt-out of the collection and use of information for interest-based advertising by advertisers that are part of certain industry alliances, including through tools offered by the National Advertising Initiative , the Digital Advertising Alliance , by clicking the links provided. Your browser settings may also allow you to transmit a “Do Not Track” signal when you visit various websites. Like many websites, our Services are not designed to respond to “Do Not Track” signals received from browsers.

Information Collected From Other Sources

We may obtain information about you from outside sources, including information that we collect directly from third parties, such as the provider of the website from which you are accessing the Alita Health Agent, and information from such third parties that you choose to share with us.

Any information we receive from outside sources will be treated in accordance with this Privacy Notice. We are not responsible for the accuracy of the information provided to us by third parties and are not responsible for any third party’s policies or practices. For more information, see the section below, Third-Party Websites and Links.

Deidentified Information

Finally, we may deidentify, aggregate, or anonymize your information such that it cannot reasonably be used to infer information about you or otherwise be linked to you (or we may collect information that has already been deidentified/aggregated/anonymized), and we may use such deidentified/anonymized information for any purpose.

3. DISCLOSURE OF YOUR INFORMATION

To provide you the Services, we share data disclosed by you with the third-party website operator that hosts the Alita Health Agent that you interact with. We may also disclose your information subject to this Privacy Notice, including the following categories of third parties:

• Our affiliates or others within our corporate group.

• Vendors or other service providers who help us provide the Services, including for system administration, cloud storage, security, customer relationship management, marketing communications, web analytics, payment networks, and payment processing.

• Third parties to whom you request or direct us to disclose information, such as through your use of social media widgets or login integration, with your consent, or otherwise if we provide additional notice and obtain your consent.

• Professional advisors, such as auditors, law firms, or accounting firms where necessary in the course of the professional services that they render to us.

• Third parties in connection with or anticipation of an asset sale, merger, bankruptcy, or other business transaction.

We may share or sell your data, including Input, to affiliates and other third parties so they may provide you with products and services you may find suitable. We may also disclose your information as needed to comply with applicable law or any obligations thereunder or to cooperate with law enforcement, judicial orders, and regulatory inquiries, to enforce any applicable terms of service, and to ensure the safety and security of our business, employees, and users.

4. THIRD-PARTY WEBSITES AND LINKS

If you use the Alita Health Agent on third-party websites or follow links to sites or platforms that We do not control and are not affiliated with such third parties and you should review the applicable privacy notice, policies and other terms provided by those third parties carefully. We are not responsible for the privacy or security of, or information found on, these sites or platforms. Information you provide on public or semi-public venues, such as third-party social networking platforms, may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators.

5. CHILDREN'S PRIVACY

Our Services are not intended for children, and we do not seek or knowingly collect any personal information about children. If we become aware that we have unknowingly collected information about a child, in particular any child under 13 years of age, we will make commercially reasonable efforts to delete such information from our database. If you are the parent or guardian of a child under 13 years of age who has provided us with their personal information, you may contact us using the below information to request that it be deleted.

6. CHILDREN'S PRIVACY

Despite our reasonable efforts to protect your information, no security measures are impenetrable, and we cannot guarantee “perfect security.” Any information you send to us electronically, while using the Services or otherwise interacting with us, may not be secure while in transit. We recommend that you do not use unsecure channels to send us sensitive or confidential information.

We retain your information for as long as is reasonably necessary for the purposes specified in this Privacy Notice. When determining the length of time to retain your information, we consider various criteria, including whether we need the information to continue to provide you the Services, resolve a dispute, enforce our contractual agreements, prevent harm, promote safety, security and integrity, or protect ourselves, including our rights, property or products. In particular, we retain your information as follows:

• for as long as your account is active;

• as needed to provide you with our Services;

• to comply with our legal obligations;

• to resolve disputes; and

• to enforce our agreements.

7. DATA TRANSFERS

We are based in the United States. If you are using the Services from outside the United States, please be aware that the information we collect from you may be transferred to, stored and processed in the United States or other countries outside your country of residence.

8. DATA TRANSFERS

Should you have any questions about our privacy practices or this Privacy Notice, please email us at support@alitahealth.ai.