Can Chat Agents Support Staffing and Recruitment for Care Teams?

The Staffing Crisis in Post-Acute Care Post-acute and long-term care providers face a well-documented workforce crisis: 96% of nursing homes report difficulty hiring staff (AHCA, 2023) 53 days: the average time to fill a nursing position (IntelyCare, 2023) 80% annual turnover for CNAs and other frontline staff (KFF, 2023) This staffing shortage leads to care gaps, employee burnout, and lost revenue from unfilled shifts. HR and staffing managers are overwhelmed by job inquiries, missed follow-ups, and scheduling delays. How Chat Agents Help Recruit Faster AI chat agents—like Alita’s—are built to act as your always-on recruiting assistant. They can: Engage job seekers 24/7 via your website or social media Pre-qualify applicants using custom screening questions Capture applications and resumes directly through chat Answer FAQs about pay, shifts, requirements, and location Automatically book interviews based on recruiter availability This automation removes bottlenecks that slow down hiring and ensures no candidate falls through the cracks. Why Phone-Based Recruiting Is Inefficient Many facilities still rely on phone calls or emails for recruitment—a process prone to delays and drop-off. Consider these realities: Up to 40% of applicants abandon job applications due to poor communication (SHRM, 2022) Job seekers expect replies within 24 hours—often sooner for frontline roles HR staff waste hours each week chasing voicemails or playing phone tag Every missed or delayed response risks losing a qualified hire to a competitor. Use Case: From Chat to Interview in Under 5 Minutes A CNA applicant visits your careers page after hours. Instead of filling out a static form, they chat with Alita. The agent confirms their certifications, checks shift preferences, answers pay rate questions, and books a phone screen for the next morning—all in one seamless interaction. Facilities using Chat agents to support recruiting workflows have seen: 36% faster time-to-interview for CNA and RN roles 2.5x increase in application completion rate 50% reduction in recruiting-related phone calls Higher satisfaction scores from job candidates and HR teams This means your recruiters spend more time closing quality hires—and less time chasing incomplete applications or missed calls. Chat Agents Don’t Replace Your HR Team—They Empower It A common misconception is that AI will replace human recruiters. That’s not the case. Chat agents simply handle the repetitive, high-volume tasks so your team can focus on high-touch candidate engagement and final decision-making. Think of chat agents as your first line of recruiting support, not a replacement. Use Cases: How Alita Supports Recruiting After-Hours ApplicationsDon’t lose candidates who apply late at night—Alita captures and screens leads 24/7. Pre-ScreeningUse chat to qualify applicants before they reach a human, saving hours of HR time. Interview BookingConnect your calendar and let Alita handle the back-and-forth of interview scheduling. Recruiting FAQsFrom “Do you hire new grads?” to “What shifts are open?”, chat agents handle it instantly. Onboarding Follow-UpAlita can send reminders, document requests, and onboarding instructions automatically. Instant, Scalable Recruiting Support Without Extra Headcount Hiring in post-acute care is time-sensitive and resource-strapped. Adding more recruiters isn’t always feasible. Alita provides instant, scalable support for candidate engagement—without adding to your payroll. Facilities using Alita report a higher hiring rate, lower candidate drop-off, and happier recruiters thanks to automation of repetitive tasks. Ready to modernize your hiring process? Start your 30-day free trial—no credit card required.Key Questions, Answered Summary: A Smarter Way to Recruit in Post-Acute Care Chat agents like Alita are transforming how care teams recruit staff. By automating screening, applications, FAQs, and interview scheduling, they reduce hiring delays and free up your HR team to focus on what matters most—building a great team.