How Are AI Chat Agents Transforming Post-Acute Care Workflows?

Why Post-Acute Facilities Need Chat Agents NowThe post-acute sector is under immense pressure: Over 60% of nursing homes report significant staffing shortages (AHCA/NCAL, 2023). Time-to-fill for CNA roles averages 49+ days, often too slow for high-churn environments. Nearly 76% of referrals are rejected due to lack of capacity or staff. More than 70% of referrals are still fax-based, leading to costly delays. Alita’s AI chat agents help you capture leads fast, qualify candidates instantly, and ensure no opportunity is missed—day or night. Use Cases: What Can Alita Do for You? Patient Intake: Capture all required data before arrival and sync it with your system. Hiring and Nurse Recruitment: Pre-qualify applicants and schedule interviews instantly—cutting time-to-hire. Lead Capture & Triage: Engage, screen, and qualify prospective patients and nurses. FAQs & Experience: Instantly answer common questions in 114+ languages. 24/7 Support: Handle off-hours inquiries without added staff. Calendar Scheduling: Book appointments and interviews automatically. How Alita Frees Up Admin Teams to Focus on CarePost-acute facilities experience up to 90% annual CNA turnover and 19% of phone calls go unanswered daily—causing missed opportunities and lost revenue. Alita offloads repetitive tasks like call handling, form collection, and interview booking. Staff can redirect their time toward delivering better care. Real Data: What Results Do Chat Agents Deliver?Across healthcare: Up to 80% reduction in manual scheduling calls 20–30% time saved for admin and intake teams 38% faster response times to patient inquiries More consistent lead capture during weekends and nights Additionally, with the average nurse recruitment cost around $4,000, and turnover costing $40,000–$60,000 per nurse, automation helps mitigate both time and expense. Frictionless ImplementationUnlike legacy chatbot platforms, Alita launches in minutes—not days—and requires zero engineering resources. It integrates with your current systems, feeding structured data into workflows that are both AI- and human-readable. Try Alita Risk-FreeAlita offers a 30-day free trial—no credit card required. Test how fast your team can reduce manual work, improve patient experience, and accelerate hiring. Want to see Alita in action?Book a live demo or start your 30-day free trial—no credit card required. Experience how Alita can cut admin time, improve intake, and accelerate hiring—instantly. Key Questions, Answered