Boost Patient Satisfaction and Efficiency With AI Chat Agents

The Problem: Admin Bottlenecks Hurt Patient ExperiencePost-acute care facilities are overwhelmed by: Constant phone inquiries about services, insurance, and availability Manual intake and referral follow-up High staff turnover and administrative burnout Meanwhile: 19% of incoming calls go unanswered daily 87% of nursing homes report moderate to high staffing shortages 76% of patient referrals are rejected, often from lack of timely response Alita’s AI chat agents help bridge that gap—automating routine interactions while your team focuses on delivering care. How Alita Improves Operational EfficiencyAlita automates the high-volume, repetitive tasks that consume staff time: Instantly answers common questions in 114+ languages Captures referral or inquiry data through customizable workflows Triages conversations to appropriate internal teams Books appointments directly to calendars Sends follow-ups automatically Use Case: Intake and Follow-Up AutomationA patient’s family visits your site at 9 p.m. They interact with Alita, complete intake screening, and receive confirmation of a follow-up call the next morning. Staff arrives to a pre-qualified lead ready for action—no missed opportunity, no back-and-forth. Why This MattersYour staff is already stretched. Automating routine interactions means: Faster response times, even after hours Fewer dropped referrals More time for high-touch care, not admin work Real-World Results From Chat Agent Deployments Up to 3x more intakes captured outside business hours 20–30% less time spent on triage and admin Significantly higher satisfaction scores from faster follow-up and multilingual support Start your 30-day free trial—no credit card required. See what 24/7 automation can do for your patient experience and team workload.Key Questions, Answered